We are seeking a Business Analyst with experience in mortgage servicing to support product analysis, system enhancements, and business rule definition across servicing platforms. This role works closely with stakeholders to translate business and regulatory requirements into clear, actionable specifications.
Qualifications
- Bachelor’s degree in Business, Finance, Computer Science, or a related field.
- 2+ years of experience in mortgage servicing, product analysis, or a related role.
- Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements.
- Experience defining and managing business rules in servicing systems or platforms.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence)
Key Responsibilities:
- Analyze mortgage servicing processes, data, and system behavior to support product and operational needs.
- Gather and document business and functional requirements, including servicing business rules aligned with GSE, FHA, and VA guidelines.
- Support Agile delivery and UAT, working with product, engineering, and stakeholders to ensure successful releases.
- Assist with servicing system issues and stakeholder inquiries during implementation and post-deployment.
Preferred Skills:
- Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ.
- Familiarity with Agile/Scrum methodologies.
- Product management or business analysis certification (e.g., CSPO, CBAP).
